Frequently asked questions
What if I am just starting up ?
The system is extremely modular and can grow as your business does at your own pace. If start-up finance is a problem, flexible payment can be arranged with a combination of initial payment and monthly fee to suit your current financial situation.
What about the techie-stuff?
Domain registration or transfer, server configuration, email accounts, database connectivity, maintenance and back-up, security, search-engine optimization etc., ? Don’t worry, you will not be expected to have any idea about technical issues – not even to completely maintain the website content.
What about accepting online payment?
The system will integrate with any payment gateway of your choosing, such as Paypal and/or Merchant Account, and may also include alternative methods of payment, such as payment on collection. If you have no idea, we can guide you
What if I already have an eBay shop?
The administration system can integrate to eBay so that you can list ‘Buy Now’ or ‘Auctions’ with the click of a mouse and it will automatically generate the eBay listing based on a pre-prepared template.
What if I already have a website with lots of products?
If you have access to the database, I may be able to greatly assist in migrating all of your existing content including categories, products, images, product options, information pages etc.
What if I have special requirements?
Special shipping requirements depending on weight, size or value of products? Need to offer discounts or promotions to certain groups of people? Need to restrict showing products to certain groups? That’s the point! It is not a ‘standard’ system and will fit your operational needs.
What if I need to integrate with other components of my business software?
Export data for your accounts package? Import product/price-list updates from your supplier? Combine online customers with your customer database? The back-office system can help to automate tasks and free your time for other business activities.
What if I need special reports?
Need special reports to give you good visibility of your business (exportable as PDF), or queries to produce data (exportable in any format, for example, spreadsheet)? Any required reports or data can be producted by the back-office system.
Running out of excuses?
Call me! Even if you don’t go ahead with a system immediately, you will get some good advice.